Can I Create a Data Processing Agreement with Contabo?

Can I create a data processing agreement with Contabo?

Yes it is possible to create a data processing agreement with Contabo using the Customer Control Panel.


What does a data processing agreement with Contabo cover?

A data processing agreement is a contract between Contabo and its customer, which governs the processing of personal data by Contabo on behalf of its customer in accordance with the European Union data protection regulation (GDPR):

  • ‘personal data’ means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  • ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

How can I create a data processing agreement?

  1. Log in to the Customer Control Panel.
  2. Click "Data Processing Agreement" from the blue "control panel" on the left hand side of the page.
  3. Click the "Create new Data Processing Agreement" button.
  4. A window will open up with your customer details. Check that everything is OK. Once you're happy that your customer details are correct click the "Confirm & Continue" button.
  5. Select the services you would like to create the data processing agreement for with the checkbox on the left hand side of the window.
  6. Once you've selected the services you would like to create a data processing agreement for click the "Continue" button.
  7. A new window should open that looks like this:


    You have the option include the contact details of your data protection officer in the data processing agreement. If you would like to include the contact details of your data protection officer click check box and you will get some text boxes to add the contact information as shown here:


    Either fill in the contact information or leave the checkbox unchecked. Once you're happy with the options selected click the "Continue" button.
  8. In the next window you can select the types of data you and your authorized users store on the service. Select the different types of data with the checkbox next to each option.
  9. Review the options you've selected, when you're happy click the "Continue" button.
  10. In the next window you can select the categories of your data subjects. Click the checkbox next to the types of data subjects your service will use.
  11. Review the options you've selected and when you're happy click the "Continue and Create Preview" button.
  12. In the next window you will be able to view a PDF preview of the data processing agreement that you've created. Once you're happy click the checkbox below the PDF and click the "Conclude Data Processing Agreement" button.

The data processing agreement should then be created and you can review it in the "Data Processing Agreement" of the Customer Control Panel.


Which types of Contabo services can I create a data processing agreement for?

You can create a data processing agreement for any Contabo service of the following type: Webspace Package, FTP Storage, VPS, VDS, Dedicated Server, Object Storage and Colocation.


Is it mandatory to create a data processing agreement?

Data processing agreements are mandatory only under certain circumstances and do apply only to certain (natural or legal) persons. Please visit https://gdpr.eu/tag/chapter-1/ to see whether this applies to you.

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Modified on 25 Mar 2024

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