Overview

A Contabo account can have several users. Each user holds a role that determines which areas of the account and which functions are accessible. The account owner holds every permission; additional users are assigned one of the roles below.


Roles

RolePermissionsAreas
OwnerAll permissions on the accountBilling · Contract · Order · Technical & Configuration · Abuse & Fraud
Full AccessAll resources and settings of the account, except ordering and terminating services and add-onsBilling (except Billing Address Change) · Contract: Customer Control Panel / Login, Other · Order: Pre-Sales Question, Order Status, Other · Technical & Configuration · Abuse & Fraud
TechnicianFull control over instances, firewalls, networks, IPs, DNS, backups and custom images; no billing or contract accessTechnical & Configuration
Billing AdminFull access to billing, payments, orders, upgrades, cancellations and DPA management; no infrastructure or technical accessBilling
InvoiceExclusive recipient of invoices; can view and download invoices; no further permissionsBilling: Payment & Invoice
Abuse & FraudRead-only access to instances, firewalls, networking, IPs and DNS; no create, edit or delete permissionsTechnical & Configuration: IP/Network Configuration, Domains / DNS, Firewall · Abuse & Fraud
Object StorageAccess to Object StorageTechnical & Configuration: Backups / Object Storage
Object Storage r/wRead-write access to Object StorageTechnical & Configuration: Backups / Object Storage

Credentials

CredentialDetails
Client ID / client secretIdentify the account towards api.contabo.com (OAuth2); shown in the Control Panel
API user and passwordCreated in the Control Panel; the password is set via a link sent by e-mail; no set limit on the number of API users
Used byContabo API, cntb CLI, Terraform provider
S3 Access Key / Secret KeyFor Object Storage; shown in the Control Panel, where the Secret Key can be regenerated
Object Storage usersManaged via the Contabo API or cntb get users; bucket access restricted per user with S3 bucket policies (principal arn:aws:iam::<s3TenantId>:user/<customerId>:<userId>)